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-Local delivery Orders are usually shipped within 2 business days of the order being placed any
-Orders containing custom items will be shipped as soon as all items have been completed.
-All items from this shop will be sent as a single shipment.
International - Express - Custom
-For international, overnight or other custom shipping needs please contact seller through the messaging centre.
-International orders will not be charged tax at the time of purchase but payment for any duties and brokerage fees that are acquired at the border will be directed to the receiver of the package.
-In the case that an item must be returned for a refund or exchange, make contact to discuss the proper course of action before before sending them item.
-Items that arrive unexpectedly will not be accepted as a return, and any request for shipping payment will be refused.
Delivery confirmation and insurance
-If you have specific delivery confirmation or insurance needs for your package please read the carrier policies to see what is offered, and select your shipping method based on that.
You are entitled to cancel your purchase in writing (ThivingLocally message centre) within 14 days without specifying reasons. The time limit begins with the receipt of the invoice received. Only the timely sending of the cancellation shall suffice for the purpose of complying with the cancellation time limit.
In the case of an agreed cancellation, any product or service already received but not used can be returned.
The purchaser is required to pay for the cost of shipping of the purchase unless otherwise agreed by the shop due to shop error for example.
If you are wholly or partly unable to return the purchase received or can only return in a deteriorated condition, the buyer is obligated to pay compensation for product or service already rendered.
Shop will refund payments within 45 days. The time limit begins for you with the sending of your cancellation notice.
Cancellation / Return / Exchange Policy
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